Incident Response

Cyber Incident Response - System Assessment & Threat Containment.

Our specialists can be mobilized on an emergency basis and can even deploy protective software into your environment, where required, in a matter of hours to facilitate rapid assessment, containment, eradication, and post incident analysis. At the same time, we also provide crisis communications support including ransomware attack negotiations and wider compliance advisory to help ensure technical, reputational, and financial harms are mitigated and minimized.

Digital Forensics & Malware Removal

Digital forensics analysis and investigation is core to our Incident Response services. Our experts are available for deployment at immediate notice to provide in-person, on-location support to you or your organization in uncovering and analyzing digital evidence of compromise including malware infection, and remediating that threat on site as required. Whether you are dealing with a cyber incident, conducting an internal investigation, or preparing for legal proceedings, this service can be tailored to meet your needs. (Click here to find out more about our Digital Forensics Investigation services - links to page for Digital Forensics Investigation)

Dark Web Investigation

As part of our Incident Response services, dark web investigation involves threat hunting by expert analysts to help confirm that a breach has occurred but crucially moreover to inform assessment of the exposure risks posed. Responders use specialised tools to search for specific identifying information as specified by the client. Such information can include personal or corporate email addresses, corporate domains, project names, credit card numbers and many other types. Expert guidance is also offered helping organizations to respond more swiftly and holistically to understand and mitigate potential harms. (Click here to find out more about our Dark Web Investigation services - links to page for Dark Web Monitoring)

Managed Incident Response as a Service.

Effective incident response capability is essential for businesses and organisations of all kinds today but especially for those at higher risk of cyber extortion and cyber espionage threats. Beyond having a plan in place setting out the steps to be taken in the event of an attack, organizations must ensure they have sufficient measures in place to identify and quickly contain an attack, isolating affected systems while also rapidly assessing the scope and impact of the attack, and enacting the appropriate crisis communications strategy, all while understanding and managing the legal risks which can arise at each step, especially when faced with a demand for ransom payment.

Having a well resourced incident response capability and a well crafted plan for execution helps to ensure that the organization can act quickly and decisively, minimizing the damage both short term and long term caused by a ransomware the attack. Moreover, key part of proactively managing the risk of targeting for cyber extortion entails regular drills and simulations of incident response should be conducted to help ensure that all personnel are familiar with their roles and responsibilities, and know what to do, and when to do it when the worst occurs.

Such a capability also comes into its own in recovery from a ransomware attack, which involves more than just restoring systems and data, fraught with difficulty as that often proves. Organizations must at the same time conduct a thorough investigation to understand how the attack occurred and identify any vulnerabilities that were exploited and communicate their findings to the relevant stakeholders internally and externally. Compliance and reputational risk considerations aside, such investigation is crucial for improving security measures and preventing future incidents. Additionally, organizations should review and update their incident response plans and conduct post-incident training to address any gaps or weaknesses identified during the attack.

As recent trends have shown, it is increasingly a matter of when, not if, a business will suffer a ransomware attack, and therefore having an adequate incident response capability is essential. Since many mid-sized and smaller organizations struggle to resource such a capability internally today, the market has responded with the advent of fully outsourceable incident response to specialised managed cybersecurity service providers and solution vendors. Large organisations and enterprises can also struggle to sustain effective incident response capability as their teams are typically overwhelmed by alert fatigue over time, dulling responsiveness at all levels, and negating the actual as well as perceived value of reporting. Here too, an outsourced incident response capability, whether co-managed or fully managed by the provider in a ‘white gloved service’ scenario, is increasingly utilised by companies today to maintain an optimised security posture while confirming the value of their investment in cybersecurity, and gaining strategic assurance as to their resilience against an evolving threat.